Shipping Policy

Last Updated: October 18, 2026

At Omikaro, we aim to provide a smooth and convenient shopping experience, from placing your order to receiving it at your doorstep. This Shipping Policy explains how we process, ship, and deliver orders placed through our website, https://omikaro.store/.

1. Order Processing Time

Orders are generally processed within 1–3 business days after successful payment or order confirmation.

Orders are typically not processed on Sundays or public holidays. During promotional events, festive seasons, or periods of high demand, processing may take longer.

Please note that order processing time is separate from shipping and delivery time.

2. Shipping and Delivery Time

For eligible domestic orders within India, the estimated delivery time is generally 5–10 business days after dispatch.

Delivery times may vary depending on the delivery location, courier service, product availability, weather conditions, public holidays, and other logistical factors.

All delivery timelines are estimates and are not guaranteed dates.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.

Free shipping offers, discounts, or promotional shipping rates will be subject to the terms specified in the relevant offer.

Please review your order total before completing your purchase.

4. Order Tracking

Once your order has been dispatched, tracking details may be shared through your registered email address, phone number, or order status page, depending on the shipping service available.

You can use the tracking information to check the latest status of your shipment.

Please allow some time for tracking information to become available after dispatch.

5. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an error in your shipping address or contact details, please contact our customer support team as soon as possible.

We will try to correct the information before dispatch, but changes cannot be guaranteed once an order has been shipped.

Incorrect or incomplete addresses may cause delivery delays or additional charges.

6. Delayed Deliveries

Although we aim to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our reasonable control, including:

  • Courier or transportation delays.

  • Weather conditions or natural events.

  • Public holidays or peak shopping periods.

  • Incorrect or incomplete delivery details.

  • Other logistical or operational disruptions.

If your order is significantly delayed, please contact our customer support team for assistance.

7. Lost, Damaged, or Incorrect Orders

If your order appears to be lost in transit or arrives damaged or incorrect, please contact us as soon as possible.

Please provide your order number and any relevant photographs or supporting information so we can investigate the issue with our shipping partner.

We will communicate the appropriate resolution in accordance with our Refund Policy and applicable consumer protection laws.

8. Multiple Shipments

Depending on product availability or fulfilment arrangements, items from a single order may be shipped in separate packages.

In such cases, packages may arrive at different times and may have separate tracking details.

9. International Shipping

Available shipping destinations will be displayed on our website or at checkout.

Where international shipping is offered, additional delivery time, customs procedures, import duties, or taxes may apply. Any applicable charges and responsibilities will be communicated where required by law.

10. Order Cancellation

If you wish to cancel an order, please contact our customer support team as soon as possible.

Orders that have already been processed or dispatched may not be eligible for cancellation. Any eligible cancellation or refund will be handled in accordance with our Refund Policy and applicable laws.

11. Contact Us

If you have questions about shipping, delivery, tracking, or your order status, please contact our customer support team using the contact details listed on our website.

Store Name: Omikaro

Website: https://omikaro.store/

Please include your order number when contacting us about an existing order so we can assist you efficiently.

12. Policy Updates

Omikaro reserves the right to update this Shipping Policy when necessary. Changes will be published on this page with a revised Last Updated date.

We encourage customers to review this policy before placing an order.